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PRIVACY POLICY

Our privacy policy is to respect and protect the privacy of visitors to our website. This policy statement tells you how we collect information from you and how we use it. It will assist you in making informed decisions when using our site and our services. 

We are committed to respecting your privacy. If you have any questions about how we deal with your data please contact us by using the contact information listed on the website and speak to our data protection officer. 

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How we gather information about you? 

We collect information about you when you use one the contact forms on our website. We have made our best efforts to protect the information that we gather and hold about you. Our systems are password protected and we have implemented reasonable procedural security controls to protect against the loss, misuse, or alteration of your data. 

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What information do we collect about you? 

The information we gather about you depends on which information request form you use on our website. Each form requests different types of information in regard to the type of enquiry. This is information is given to us voluntarily by you. In most cases we request, but not limited to, the following information: 

  • Name 

  • Address 

  • Email 

  • Telephone Number 
     

How will we use the information about you? 

The information we gather will not be disclosed to anyone else outside of our business and business systems. We have number of business systems which your data may be entered including, but not limited to, business management systems, contact systems and sales systems. These systems are secure and can only be accessed by our business users. 

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Access to your own data 

To be provided with a copy of your own personal data that we collect online and maintain in our database, and to contest and correct inaccuracies, or request that your personal data be deleted, please contact us so we can follow our procedure to action your request.

 

Disclosure of your information 

We will not publish, give, sell or rent your information to anyone, ever. However, we reserve the right to disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Our rights or property, other users, or anyone else who could be harmed by such activities. We also reserve the right to disclose user information when we believe in good faith that the law requires it. 

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Security and Protection of Personal Information 

Protecting the security of all personally-identifiable information associated with our guests is of the utmost concern to us. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all reasonable steps to ensure the security of our users’ personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information. 

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Privacy Policy for Minors 

We do not knowingly collect information from minors. If you are under 18, please do not provide any personal information to us. 

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Your Acceptance of the Terms of this Privacy Policy 

By using this site, you signify your consent to the Privacy Policy. If you do not agree to this policy, please do not use this site. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check this page periodically for any changes. Your continued use of this site following the posting of changes to these terms will mean you accept those changes. If you have any queries please contact us to speak with our data protection officer. 

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Use of Google Analytics Data and Cookies 

Like millions of other websites we use Google Analytics on this website. 

Google Analytics is software that stores non-identifiable data about our visitors to help us make better decisions about how we structure the site and present information to you. 

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What does Google Analytics record? 

  • What website you came from to get here. 

  • How long you stay for. 

  • What kind of device you’re using. 

  • And quite a bit more about how you navigate and use the site. 

We use Google Analytics to measure how users interact with the site to improve performance and functionality. This includes limited information from the Google Display network which provides anonymous aggregated data which may include gender and general interests information. These can be used by us and our web developer, Media Links Online Ltd., to better understand our visitors and improve the performance of the site to better suit your needs (for example so we can analyse performance and develop appropriate on-site offers for products and our services) 

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We do not use any of the anonymous aggregated data to retarget you on other sites or with personalised advertising outside of this site.

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If you want to opt out of all Google Analytics tracking you can alter the settings on your browser to block or implement any no-follow functionality it may provide. Please be aware this impacts your Google account as a whole so this may impair your Search experience with Google and deliver less appropriate results, as your previous search history and interaction with any advertising will not be used to tailor location, search results or advertising that you see to your interests. 

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To make this opt-out simpler Google provide a tool for their Chrome browser and most leading browsers

Please note these are third party tools and we cannot ensure the functionality of these opt-out tools with your browser and personal settings. 

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What do we do with your data? 

We do not merge personally-identifiable information (for example information from any orders placed with us) with non-personally identifiable information collected through any Google advertising product or analytics feature. 

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We take your privacy seriously and we will not combine any anonymised data with order information in future without providing clear notice of the intent to introduce this, in advance and with the User’s prior affirmative (i.e. opt-in) consent to that merger. 

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